Quality Services evolved
Building on trusted foundations. Delivering deeper insight.
Trusted by organisations since 2011, our External Quality Assessment service has been refreshed to meet the needs of today's internal audit profession. Building on a proven track record of independent assessment and insight, our enhanced approach incorporates stronger benchmarking, the responsible use of AI and an even greater focus on helping internal audit functions demonstrate value, impact and conformance.
But quality is about more than a five-year assessment.
Our new Quality Services suite brings together a range of assessment, advisory and improvement services designed specifically for the modern internal audit landscape.
Discover more of what has changed below and how we can support you.
What's new in our Quality Services approach
Enhanced benchmarking
Gain a clearer understanding of how your function compares with peers and leading practice, helping identify strengths and opportunities for improvement.
Responsible use of AI
We use AI to support routine administrative tasks, allowing our reviewers to spend more time on analysis, professional challenge and practical recommendations.
A refreshed client experience
Clearer reporting, stronger insight and a sharper focus on outcomes that help strengthen your function.
More time for the work that adds value
Microsoft Copilot supports routine administrative tasks, freeing our reviewers to focus on the areas where their expertise delivers the greatest value:
- Analysis and evaluation
- Professional challenge and insight
- Practical recommendations for improvement
What our refreshed service delivers to you
An External Quality Assessment should do more than demonstrate conformance with professional standards. It should provide independent assurance, practical insight and actionable opportunities for improvement.
Our approach is tailored to the organisations we work with, recognising that challenges, priorities and stakeholder expectations differ across sectors.
How we help organisations
Financial services
We provide independent assurance that your internal audit function conforms with the Global Internal Audit Standards (GIAS), aligns with the Internal Audit Code of Practice, and is equipped to deliver effective assurance in a complex and fast-moving financial services landscape.
Public and third sector
The Chartered IIA provides independent Quality services for local authorities, charities, housing associations, higher education institutions and other public sector bodies.
Private sector
We offer you independent, proportionate, and commercially-focused reviews for FTSE 100, FTSE 250, and other complex organisations.
Multi-client internal audit providers
Multi-client internal audit providers work across different organisations, sectors and regulatory environments. This creates unique challenges in maintaining consistent audit quality, auditor independence and compliance with the Global Internal Audit Standards (GIAS).
Internal audit advisory and improvement services for your organisation
Whether you are preparing for an External Quality Assessment, implementing a new internal audit strategy, reviewing your audit methodology or planning a transformation programme, our advisory services provide independent insight, practical challenge and experienced support.
Gain independent insight into your internal audit performance and ongoing improvement journey
Our assessment and review checklists help you benchmark your internal audit function, identify opportunities for enhancement, and demonstrate progress against quality standards and agreed actions.
Validated self-assessment
A Validated Self-Assessment (VSA) provides a cost-effective alternative to a full External Quality Assessment (EQA) while meeting the same five-year quality assessment requirement under the Global Internal Audit Standards.
The process combines a comprehensive self-assessment by the internal audit function with independent validation by experienced assessors, providing stakeholders with confidence in the results and recommendations.
The success of a VSA depends on the completion of a robust self-assessment supported by comprehensive evidence. We guide and challenge your team throughout the process to ensure conclusions are accurate, evidence-based and capable of withstanding independent scrutiny.
Readiness assessment
Prepare your internal audit function for a successful External Quality Assessment (EQA) with an independent readiness review that identifies strengths, highlights improvement opportunities and provides confidence ahead of formal assessment.
Our review focuses on the key areas typically examined during an EQA, helping you understand where you stand and what actions will have the greatest impact.
Drawing on extensive experience of quality assessments and professional standards, we provide practical, proportionate recommendations that enable your function to demonstrate conformance and leading practice.