Chartered IIA Terms and Conditions

Sections

1. Use of this website
2. Membership
3. Events, training courses and learning programmes
4. Learning programmes

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Use of this website  

Please read this carefully as it affects your legal rights and sets out the terms and conditions on which we, The Chartered Institute of Internal Auditors - UK and Ireland ("We"), will allow you to use this website and the information contained within it. The Web Site is offered to you conditional on your agreement with these terms and conditions and your continued use of it signifies agreement with them in their entirety and without modification.  

Limitation of Liability and Disclaimers  

We endeavour to ensure that the information in the website is accurate and helpful at all times. However, We cannot ultimately warrant the accuracy of that information and cannot be held liable for any use or reliance you may make of or put on it except as specifically agreed with us in any further agreement we may make with you in writing.  

The information contained in the Content hub is general in nature, and is only intended as a guide and is not meant to substitute for advice provided by specialists and professionals. Users are advised to consult with an expert on any particular problem. The case studies published are examples only and do not apply to all companies or situations. We do not endorse the way any individual company carries out its business. No claims or endorsements are made in relation to the Content hub and We disclaim liability for the accuracy of the information contained therein or any consequences of any use or misuse of it to the fullest extent permitted by law.  

Any link used on the website is provided solely for the use and convenience of the visitor. The link does not represent any endorsement or recommendation by us and does not mean that We have any association with the linked website. We are not responsible for the content of any web sites that have links with our website or for the legal consequences of your entering into any contracts with the third parties that have these linked websites and We do not accept any liability for any loss, damage, expense, costs or liability whatsoever incurred by you as a result.  

We will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit) which you may incur as a result of any event beyond our reasonable control (including without limitation any failure of transmission, communication, computer or other facilities or your inability to access the website for any reason or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium).  

Nothing within these conditions operates so as to exclude, limit or restrict our liability for death or personal injury.  

Where you deal as a consumer, nothing in the above exclusions affects your statutory rights.  

Intellectual Property Rights  

The contents of the Web Site are Copyright © The Chartered Institute of Internal Auditors unless otherwise stated.  

Trade marks displayed may be registered and nothing contained in these conditions or the website should be construed as granting by implication, estoppel, or otherwise, any licence or right to use any of the trade marks without the permission of the owner of the trade mark.  

Privacy policy (data protection)  

Read the Chartered IIA privacy policy here.  

General notices  

We reserve the right to change the terms and conditions under which the website is offered at any time. Any such change in terms and conditions will be effective once reflected in the text of these terms and conditions and published on this web page. You should check the terms and conditions periodically to ensure that you are aware of and complying with the current version.  

The interpretation, construction, effect and enforceability of this agreement and your use of the website shall be governed by English Law, and you and We agree to submit to the exclusive jurisdiction of the English Courts for the determination of all disputes relating to your use of the website. 

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Membership 

All Chartered IIA members agree to comply with:  

• The Code of Professional Conduct 
• The International Standards for the Professional Practice of Internal Auditing and  
• The CPE policy  

Failure to comply may lead to sanctions under the Chartered IIA’s disciplinary code. 

Communication preferences  

By joining the Chartered IIA you consent to receiving emails directly related to administration of your membership subscription, Audit Leaders subscription (if applicable) and CPE. 

You may select from other communications according to your areas of interest at any time by logging into your online account.  

Subscriptions  

Key Contract Information:

Before completing your purchase, you will be presented with a summary of your subscription, including the total fee (Current fees can be found in the membership area of the website), the 12-month duration and your right to cancel. 

By subscribing, you agree to these terms.

Subscriptions are due annually on 1 April for all members other than those who are part of a formal group membership arrangement between their employer and us. Those outside a group membership arrangement will receive a statutory renewal reminder via email in March, at least 14 days before the payment deadline. This notice will confirm the amount due and the date of the upcoming renewal.

If payment is not received within one month of the due date, your membership will lapse. We then reserve the right to impose a re-instatement fee (the current fee listed here) in addition to the standard subscription.

An active membership subscription is required to use the CMIIA designation. Furthermore, anyone based in the United Kingdom or the Republic of Ireland in possession of a certification issued by IIA Global, including the CIA, CRMA and IAP, are required to hold an active membership with the Chartered IIA to report their CPE and maintain their designations.

Lapsed members who hold designations and wish to return to membership will be charged a reinstatement fee of £50 for each year they were out of membership, limited to a maximum charge of £200.

Refunds and cooling-off periods

In accordance with the DMCC Act 2024, you have the following cancellation rights:

• Initial Subscription: If you join as a new member online, you have a 14-day "initial cooling-off period" from the date the contract is entered into to cancel and receive a full refund.
  
  
• Annual Renewals: Each time your membership renews on 1 April, you have a 14-day "renewal cooling-off period" starting from the renewal date. If you cancel during this window, you are entitled to a full refund of that year's fee.
  
  
• After Cooling-off: After these 14-day periods have expired, your subscription is non-refundable.

To request a refund, please call the Member Services team on 020 7498 0101, email membership@charterediia.org, or use the Request Cancellation functionality located in your member portal.

Cancellation of subscription or learning registration  

Easy-Exit Rights: You may cancel your subscription or learning registration at any time through your online account or by contacting us via the details above.

Applicants wishing to cancel a learning registration or membership application must do so within 30 days of the invoice date. After 30 days, the full invoice amount remains payable.

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Events, training courses and learning programmes

These terms and conditions apply to all our events, training courses, learning programmes, dinners and conferences. We use the word ‘event’ or 'learning programme' to describe all of these.    

Invoicing and payment    

Candidates and employer-sponsored candidates will be able to download an invoice from their member portal.  The portal will request a purchase order number which will be quoted on the invoice. The person responsible for payment (either the candidate, employer, or a third party) must agree to the Terms & Conditions and by booking and creating an invoice all parties agree to be held responsible for payment.  

Payment must be received within 30 days of the invoice being created, or before the event or learning programme takes place.  In order to receive an early bird discount, payment must be received by the Chartered IIA within 30 days of the invoice date.  

Registering on the Internal Audit Practitioner or the Certified Internal Auditor learning programme does not include the IIA Global enrolment, exam fees, or Chartered IIA membership fees.    

Cancelling and transfers   

You can cancel your booking within 10 working days of submission and receive a full refund, provided it isn’t less than ten working days before the event. After this period the following cancellation and transfer fees apply:    

• Cancel or transfer ten working days or more before the event: 20% fee applies   
• Cancel or transfer less than ten working days before the event: 100% fee applies    

No refunds will be given for non-attendance.      

Cancelling an on-demand training course   

You can cancel your on-demand training course up to 10 working days from the purchase date and receive a full refund provided the on-demand training course has not been accessed.  After the 10 working days, if the on-demand training course has been accessed you will not be entitled to any refund.  You will not be able to transfer your on-demand training course to another person or onto another on-demand training course.   

Cancellation by the Chartered IIA    

We reserve the right to alter published programmes, speakers and venues without prior notice. If the event or learning programme has to be cancelled altogether, we will notify you up to 5 working days in advance of the event or learning programme. Our liability is limited to a full refund of the event fee only.  

No compensation will be paid for any other costs incurred by the delegate, such as travel or accommodation.    

The Chartered IIA accepts no liability if an event is cancelled or postponed for reasons beyond our reasonable control.    

Transferring your place to someone else    

If you are unable to attend, you can send someone else in your place provided that person meets the entry requirements of the event or learning programme. Please notify us in advance so that we can update our candidate list. If the replacement candidate is not entitled to attend at the same price (for example if a Chartered IIA member sends a non-member in his or her place) then the difference in fees must be paid.  You will not be able to transfer your on-demand training course to another person or onto another on-demand training course.   

Liability    

The Chartered IIA does not accept responsibility for anyone acting because of information or views expressed by speakers or tutors.  Candidates should take specific advice when dealing with specific situations. Opinions expressed are those of individual speakers or tutors and not necessarily those of the Chartered IIA.      

Intellectual property   

The Intellectual Property Rights in the events and learning programmes are owned by, and shall remain vested in, the Chartered IIA and/or its appointed training provider(s).    

Liability and insurance   

Our liability to you for any direct losses arising out of an event shall be limited to the fee paid. This does not exclude or limit in any way our liability to you in respect of death or personal injury caused by our negligence and for any matter for which it would be illegal for us to exclude or limit, our liability. The Chartered IIA has public liability insurance for £2 million.    

Mediation   

In the event of a dispute between the parties mediation will be obtained via the Centre for Effective Dispute Resolution, 70 Fleet Street, London.  

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Learning  programmes 

Learning programmes are any study route or assessment by which a designation is achieved:  

• Foundations of Internal Auditing 
• Internal Audit Practitioner 
• Certified Internal Auditor 
• Chartered Internal Auditor (Chartered Leadership Programme and Chartered by Experience)

By registering on a learning programme, you are agreeing to the following statements:   

• I have read and agree to abide by the Chartered IIA's Code of Professional Conduct.   
• I agree to abide by the examination regulations.  
• I understand that if I am successful in my examination the Chartered IIA reserves the right to publish my name. 
• I am aware of the need for recent, relevant, and verifiable professional experience to satisfy the full requirement of the learning programme. I accept responsibility for ensuring that I can complete this according to the specifications detailed in Chartered IIA literature.    
• Until such time as I have completed the learning programme, I am not entitled to use the associated designatory letters.     

Foundations of Internal Auditing
You have two years to complete the Foundations of Internal Auditing from the date of registering with the Chartered IIA.  After the two-year period elapses, you will be automatically deregistered and will be required to register again and restart your studies from the beginning.  There are no extensions available.     

Chartered Leadership Programme
You have three years to complete the Chartered Leadership Programme from the date of registering with the Chartered IIA. After the three-year period elapses, you will be automatically deregistered and will be required to register again and restart your studies from the beginning. There are no extensions available.     

If you cannot complete your Chartered Leadership Programme studies, and you have already submitted some/all the assignments, then you will need to resubmit assignments when you continue your studies. These assignments are likely to be different as assignments are changed for every cohort.     

We do not provide employers or sponsoring organisations with updates on any candidate currently enrolled on any learning programme unless the employer can secure the agreement of the studying candidate and we are notified of this in writing by the studying candidate.  

Any enquiries regarding a training course or learning programmes should be directed to Educationsupport@charterediia.org 

Any enquiries regarding an event should be directed to events@charterediia.org.