Get in touch with us

We'd love to hear from you! Whether you have questions, need assistance, or want to share your feedback, our team is here to help. 

Email
Membership: membership@charterediia.org
Events: events@charterediia.org
Qualifications and certifications: educationsupport@charterediia.org
Training courses: educationsupport@charterediia.org
EQAs: eqa@charterediia.org
Internal Audit technical guidance: technical@charterediia.org
General queries and feedback: membership@charterediia.org

Phone: 020 7498 0101


Office address

Chartered Institute of Internal Auditors
Office 202
Alliance House
Caxton Street
London
SW1H 0QS 


Opening hours

We are open 9:00 until 17:00, Monday to Friday.  


Making a Complaint

We are committed to providing a high standard of service to all our members and customers. If you are unhappy with any aspect of your experience with the Chartered Institute of Internal Auditors, please let us know so we can address the issue promptly.

Complaints will be acknowledged within two working days. We aim to provide a full response within ten working days. If further investigation is required, we will keep you informed of the expected timeframe.

To submit a complaint, please email membership@charterediia.org with as much detail as possible so we can support you effectively.


Registered company information 

  • Place of registration: Incorporated by Royal Charter (England/Wales)
  • Registered number: RC000840