Agreeing findings and actions collaboratively

  • 4 March 2026 12:00 am - 12:00 am
  • Training course

This course is designed to teach auditors how to discuss their findings with management.


Presented by Stephen Maycock

The most challenging aspect of an assurance process is often the stage in which assurance providers discuss their findings and recommendations with management and seek to agree the actions that management will take. Learn how to approach this task, using a clear structure, to help you develop recommendations that will add value to the organisation.


Course overview

This course is for all assurance professionals involved in discussing findings with management and agreeing the actions to be taken.

Upon completion you will be able to:

  • identify the key aspects of a finding
  • interpret the results of your work and develop findings that are supported by appropriate evidence
  • link findings to business risks
  • develop recommendations that will add value to the organisation
  • anticipate and deal with challenge-related to findings and recommendations
  • agree actions with management that are achievable and valuable.

Developing findings – a key stage

  • the role of this stage in the assurance processes
  • forming the link between testing and reporting
  • identifying the key elements of findings.

Establishing criteria

  • the range of criteria that can be used in the assurance process
  • agreeing criteria with management.

Interpreting results

  • evaluating the design, operation, and effectiveness of controls
  • making sense of the results of your work – bringing it together.

Establishing the cause

  • root cause analysis
  • addressing a range of causes.

Analysing impact

  • actual and potential impacts
  • linking back to the risk.

Writing findings

  • elements to include
  • deciding order of elements
  • achieving balance.

Developing recommendations

  • identifying options and choosing focus
  • involvement of management.

Dealing with challenges

  • anticipating and preparing for challenges
  • how to achieve win-win.

Agreeing management actions

  • working with management
  • SMART actions.

Assurance ratings

  • developing ratings frameworks
  • applying ratings.

There is pre-course preparation for this module. It is a combination of reading and watching short video clips. These will help you understand the areas we will cover and provide ideas for developing your pre-course objectives. You will be sent the material upon confirmation of your booking.

7 CPE points

Member
  • £605.00
Non member
  • £805.00

*Please note that the price for this training course is excluding VAT*