Practical application of key root cause analysis techniques

  • 17 June 2025 12:00 am - 12:00 am
  • Training course

This course helps guide audit teams on how they can apply root cause analysis key techniques in practice.


Presented by James Paterson

The Global Internal Audit Standards require that internal auditors implement a methodology for root cause analysis (RCA) as part of their documented audit methodology. It also requires that they report root causes and best practices to senior leaders and the board/audit committee.


Course overview

  • Auditors and senior auditors (for themselves).
  • Audit managers and audit quality leads (for support as they lead/quality control the work of others).

Recap of RCA fundamentals:

  • the difference between immediate, contributing and root causes
  • why there can be no such thing as one root cause
  • how to address the question of blame, considering human variability and the Just Culture framework
  • the different types of RCA techniques that exist.

It goes on to look at three out of five of the following RCA techniques most popular with internal audit teams:

  • the Three way five whys
  • the Bowtie diagram
  • the modified Fishbone diagram
  • the fault tree
  • causal loop diagrams; and gives practical help on how to use these techniques
  • on completion you will be confident how to apply three key RCA techniques and be able to explain these to other colleagues.
  • Hands on use of key RCA techniques examining a range of risk, compliance, and governance examples
  • A clearer understanding of how such analysis can get ‘off track’ and how to correct this
  • Making the connection between RCA and understanding best practices in GRC
  • Seeing more clearly the pros and cons of different techniques.
  • Performance (Organisational governance | Risk management | Internal control | Engagements)
  • Environment (Organisational strategic planning and management)

7 CPE points

Member
  • £605.00
Non member
  • £805.00

*Please note that the price for this training course is excluding VAT*